Considerations for Choosing Employee Retention Software for Your Company Employee retention enables companies to use an employee retention and reward strategy that can be accessed via desktop, mobile and cloud applications, and is linked to an analytics engine. There are many vendors offering employee retention software. Prior to making a decision, you must assess every vendor in terms of how they can meet the needs of your company. First and foremost, let’s go into the elements which are typical for employee retention software, and must be considered part of any vendor’s basic offer:
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> A platform used for managing recognition and reward activities.
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> User experience is fit for both recipients and givers of recognition and rewards. > The software is designed with gamification elements, like awarding of badges, recurring challenges, leaderboards, etc., in order to encourage employees to participate. > The software can be used on mobile on top of the desktop or cloud. > There is a specified method for the program’s rewards element, such as merchandise selection and redemption of points. > There is a system for reporting who gets or gives recognition and how frequently an individual gives or receives recognition. > The software can be integrated with typical HR record systems. The moment you’ve determined that the vendor offers the essential elements of employee retention software, you have to look into the unique elements of each vendor’s software. Make comparisons among the different elements of each vendor’s employee retention software so you know which vendor has the most effective solution for your company. Examine each solution separately, answering the following: > Is the product in line with my company’s vision of a recognition and reward software? > How does the system allow or support: * Recognition and reward program set up and design * Manager, administrator, and employee user experience * The moment of recognition * Reward fulfillment * Intra-company program marketing > Can you make custom reports for your specific needs? > Can you customize the platform to suit your needs? ? Does the vendor have experience with clients like your company? > Will they give you names and phone numbers of their current clients for reference? > Is the price compatible with your company’s budget? The answers you give these questions are crucial in determining how well a vendor’s employee retention software fits your company. Preferably, you’d want to have a trial so that you can tell if the software will really work with you. If your company is implementing an employee software program for the first time, it may take your employees some time to get used to it. Make this a primary consideration with each software you run on trial. Lastly, of course, you must consider the vendor’s reputation as well. Reliability is a crucial factor. You don’t just want a technically superior product, but you also need a client support staff that will be there to resolve your issues each time.
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